It appears that DocPath was born from the hand of success. However, hidden behind
the Spanish manufacturer, leader in document technology, is hard work with a proper
name, Julio Olivares. Founder and president of the company, for 16 years, Olivares
had a very specific technological (and ecological) vision for answering the documentary
needs of many businesses that were doing nothing more than generating and accumulating
paper and documents.
With the intention of offering a solution that covered the entire document life
cycle, Olivares put himself to work on anticipating the needs of his future clients.
It's because of this that DocPath differentiates itself from other companies in
its sector. The firm offers a variety of management solutions for SMBs as well as
large businesses that are characterized by their design, digitalization, generation,
presentation, printing, faxing, emailing, archiving and management of high quality
documents.
"Each of our products and solutions is tailor made for the client, for which the
level of satisfaction is so positive and we've always had a high level of acceptance",
aid Olivares, who considers it fundamental to give clients what they really need.
"We want to provide specific and exact solutions", he said. But the key
to this company's success, is not only due to the efficiency of its products, DocPath
makes things even easier for customers since its products are distributed and installed
via the Internet. "We give them the keys and the steps to follow and the customers
install our software instantly", said Olivares.
In the last fiscal year, DocPath had a net revenue over 6 million euros. The firm
uses a large part of its income for R&D and technological advancements.
To give us an idea, almost all of the bills and receipts or fines that we get at
home have the DocPath label on them. For this reason the firm has an important portfolio
of clients. In our country, close to 80% of insurance companies and practically
all of the banking sector, with a few exceptions, use DocPath technology. In the
financial service industry, Caixa Sabadell, BNP Gestión de Inversiones, Lloyds Bank,
BBVA, Caja Madrid, Grupo Santander, British HSBC, Banco do Brasil, Banco Itaú, Banco
de Chile or Unicaja have installed on their equipment some of DocPath's products.
In the insurance sector, its clients are Mapfre, ING, Mutua General de Seguros,
RACC and Sanitas, besides other companies such as Carrefour, Danone, Iberdrola,
Clarins, Grupo Planeta, Nissan, Cepsa and Spaipa (Coca-Cola), among others.
However, one of the company's short term goals is to have a presence in the public
sector, since it believes its solutions can be very beneficial for government administration.
Importance of Good Partner Support
From the beginning, the company has been aware of the importance of having good
partners. Because of this, it counts on the collaboration of 12 businesses overseas
and a good number in Spain. Internationally, its sales are generated indirectly,
as in the United States, Europe and Latin America. In fact, in just a few weeks
an opening will be made in the Chilean market. Likewise, DocPath just finished an
agreement with InfoPrint Solutions for reselling its software and incorporating
it into its printers. InfoPrint is a brand of Ricoh, which bought the business from
IBM.
Part of its success comes from its sales in the United States and Latin America,
principally in Brazil and now in Chile.
In Spain, on the other hand, the majority of sales are generated directly. However,
this is something DocPath wants to change, so that its sales in Spain will be generated
from distributors or third parties for which it has the collaboration of important
businesses like IECISA, IPS, Oesía and others.
COMPANY
ASSESSMENT
QUALITY: 9/10
COMMUNICATION: 8/10
EFFICIENCY: 9/10
RESEARCH: 9/10
TRADEMARK: 8/10
PRESTIGE: 8/10