DocPath´s philosophy is to aid in fostering and strengthening enterprises clients’ relationships by optimizing their Customer Communications Management processes and supporting the complete document process, from the design and generation stage to the actual printing and distribution of the documents and files that constitute the company´s means of communication with their customers (Document Output Management – DOM and Spooling).
Designing the technology strategy of a company is a complex process that can require the involvement of the entire systems department. First, the specific needs of the business must be determined. And once this is done, the available options in the market must be evaluated, to see which best fit those needs.
With the objective of meeting the growing demand for consultation from its customers, DocPath now has its own Consulting branch.
We have the knowledge and the experience necessary to provide comprehensive coverage of your document technology projects. We not only help you in your implementation, training and post sales support processes, but we are able to diagnose your organization´s problems, assess your business needs and propose the solution that best meets your requirements.
MAIN CONSULTING ACTION AREAS
- Design and generation of documents.
- Document distribution through multiple communication channels.
- Printing strategy and management.
- Integration and migration from legacy software.
- Document management.
- Web accessibility and visibility of documents and forms.
- System planning and redesign of processes for multiple environments.
- Electronic billing.